Adjusters
Capitol Helps Adjusters With Costs, Efficiency, And Serving Policyholders
Capitol’s Commitment to the Insurance Adjuster Community
Communication is essential to the success of any claim. Our account manager will keep the Adjuster informed at every step of the process.
All Adjusters know that the replacement of garments, textiles, and soft goods is extremely expensive, and by using Capitol the items that will have to be replaced will be greatly reduced. This is due to the attention to detail and the important steps Capitol Restoration Dry Cleaners takes to make sure we can restore as much as possible. We generally restore 92-95% of all items, and if we realize that an item will cost more to restore than to replace, we will bring this to the adjusters attention.
We realize that adjusters are under time pressure to close claims faster. Capitol will have all the appropriate paper work taken cared of so the Adjuster doesn’t have to waste time calling and searching.
Capitol keeps the policyholder informed on every step of the Capitol Process including email updates on how their clothes are being handled and all policyholders will have the account manager’s personal cell phone number in case they have any questions or need additonal services. We pride ourselves in customer service, so we feel that keeping the customer informed will reduce the need to bother the Adjuster.
Upon completion of the job our account manager will contact the policyholder to inusre Complete Customer Satisfaction.
Typical Replacement vs. Restoration Costs
Item |
Replace |
Restore |
Ralph Lauren Polo Shirt |
$75.00 |
$5.15 |
Jennifer Lopez Skirt |
$19.99 |
$6.80 |
Giorgio Armani Suit |
$1500.00 |
$16.10 |
Donna Karen Dress |
$150.00 |
$14.50 |
Levi Slacks |
$40.00 |
$6.50 |